We undertake to adhere to the requirements of the National Consumer Credit Protection Act 2009 (Cth). (NCCP Act)
What does the NCCP Act require of licensees and
Requirements for the ACL Holder:
a referral agreement between the parties- we have a referral agreement in place
with Joii finance and with other brokers that we refer to.
a referral register- we have a referral register.
contact the client within 10 business days of referral. The call or email must
begin with who has referred you, confirm they agreed to be contacted, disclose
any referral fee that will be payable and obtain consent to continue the
discussion and we undertake to do so.
disclose any fees or benefits to the client in the credit proposal disclosure
document. We undertake to do so, although our general policy is not to charge
any fees, or derive any benefits, as we want to assist people into homes,
without creating further financial barriers.
Requirements for the Referral Partner:
conduct business from a standard premises and referrals are to be incidental to
provide the clients contact details within 5 business days of their consent to
able to advise a client that you provide credit assistance and no more
provide you the client’s name, contact details and a short description of the
purpose for seeking finance.
permitted to charge the client a fee in relation to the referral.
Source: NCCP Act Regulations 9AB and 25(5) http://www.austlii.edu.au/au/legis/cth/consol_reg/nccpr2010486/
* buildtoday operates as an independent service that connects aspiring and willing buyers to a suite of education, finance and construction service providers. As we are an independent service we do not act on behalf of the buyer or seller, we simply connect you to our partners to get you started on your journey towards homeownership. We partner with household brands you know and trust to bring you the best home and finance solutions and services on the market.