At Build Today Pty Ltd ACN 607 179 582 trading as buildtoday, we appreciate your use and contributions to the Build Today Platform and other related websites. Build Today respects your privacy and is committed to protecting your personal information.
the manner in which we collect, use, disclose and manage personal information.
By using the Build Today Platform,
subscribing to our services or entering into an agreement with us in relation
to the websites, you are taken to have read and agreed to the collection, use,
disclosure and handling of your personal information in accordance with this Privacy
2. Relevant Legislation
We are bound by the
Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (“Privacy Act“) (subject to
exemptions that apply under that Act). We do not collect sensitive information
as defined under the Act such as racial or ethnicity information, political
opinions or associations, criminal records or health information.
3. What is Personal Information, why we
collect personal information and how we use it
Personal Information is
information or an opinion that identifies an individual. Examples of Personal
Information we collect include: names, addresses, email addresses, phone and
Build Today generally
collects your personal information as part of providing you its products and
services, informing you about them, complying with its contractual and other
legal obligations, running promotions and other marketing activities or
administering Build Today’s relationship with you by responding to your
enquiries and providing you with information about Build Today events, products
and services that may be of interest to you.
Build Today needs your
personal information to carry out these aims. Build Today may use your personal
information for those purposes, any other purpose listed on a collection
statement at the point of collection or in any other way made clear at the time
of collecting the personal information.
4. Sensitive Information
information is defined in the Privacy Act to include information or opinion
about such things as an individual’s racial or ethnic origin, political
opinions, membership of a political association, religious or philosophical
beliefs, membership of a trade union or other professional body, criminal
record or health information.
information will be used by us only:
For the primary purpose for which it was obtained
For a secondary purpose that is directly related to the primary purpose
With your consent; or where required or authorised by law.
5. Information Sourced
5.1 Information you provide
interacting with Build Today, you may provide information about yourself, such
as your name, address, phone number, email and details pertaining to a
potential transaction. This may occur, for example, when we collect your
information via a website, at a display home, a face to face sale discussion,
an online promotion, interactive advertisement or a telephone call to us. You may
also provide information about a third party through the Build Today Platform,
for example, if you share a real estate listing with a recipient via email. We
may combine this information with other information we collect in person by
sales and customer service staff, via its websites, social media pages, smart
phone applications, phone calls and at display sites and other installations on
paper forms or electronic devices (Collection Channels).
Collection Channels may include other related parties, partners or companies or
brands related to, or partnered with Build Today. These may include:
Ink, by Privium.
Today may also obtain customer or potential customer information from partners,
such as Real Estate Agents, real estate brokers, finance brokers, service
providers to Build Today and other marketing channel partners.
In such a
case we will take reasonable steps to ensure that you are made aware of the
information provided to us by the third party.
collected from any source may be used for verification of identity purposes, or
to populate a request, or to form a financial profile, or for other purposes
that are necessary. As an example, such
as when an application is made for a loan from Joii Financial Services and your
information you have provided to Build Today in pre-qualification for such loan
is passed on to Joii Financial Services by Build Today.
addition, when you order products or services through the Build Today Platform,
Build Today may collect your credit/debit card information. This information is
secured using industry-standard encryption technology. Build Today will use
this information solely to complete your order and will not share this
information with outside parties, except to the extent necessary to complete
the order or comply with applicable law.
Metadata – Metadata is the collecting of “data about the data” that occurs on the Build Today Platform. The Build Today Platform brings several parties together around a Property transaction and we see it as our duty to collect relevant information about the usage of the Build Today Platform that may be of material use, especially in the event of a dispute. For this reason, we record certain transactions on the Build Today Platform for the security of our users. Some of these methods of collecting metadata is set out below;
Usage logs – When you use the Services, your computer or other electronic device communicates a variety of information to computer servers, including the existence of cookies, your Internet Protocol address, and information about your browser program. We also create a record of what information you are requesting, such as the page or subject areas you are visiting; and
6. Usage and
general, Build Today uses the information collected from you to communicate
with you and operate the Build Today Platform. Build Today also uses this
information to respond to your requests and present you with advertising that
we believe will be of interest or useful to you and to ensure that proper
tracking of transactional information is kept for your and Build Today’s
privacy is important and we are committed to protecting information that
identifies you personally, where you have chosen to keep it private
(“Personal Information”). We will only share Personal Information
that you provide outside the public areas of the Services in the following
Consent: When you consent or direct Build Today to share the Personal Information or document. For example, we would request that you take responsibility for the documents that are to be shared via the Build Today Platform and with whom, and for this reason the Build Today Platform has mechanisms that facilitate you being able to choose what information and documents you share, with whom and at what stage of the transaction;
deliver advertising based on data about your use of the Services, we keep your
identity anonymous. We will not identify you personally to third parties,
respond to an advertised offer with your name and contact information, you will
no longer be anonymous to the advertiser. Further, while we do not share your
Personal Information with third parties unless permitted above, Build Today may
share aggregate anonymous information with third parties. This information does
not personally identify individuals, but rather provides a helpful
understanding of the groups of people who prefer certain types of information
provide us with your personal information and you consent to receiving direct
marketing communications from Build Today, you authorise us to send you
promotional messages and materials related to Build Today’s products and
services, unless you submit a later request not to receive direct marketing
Today’s direct marketing messages and materials will contain a prominent
statement (including, for electronic messages, a functional unsubscribe
facility) that you may request not to receive direct marketing communications.
If you do
not wish to receive marketing or other communications from us, please submit a
request not to receive direct marketing communications or use the unsubscribe
facility provided in the most recent communication from us or contact us on the
note that even if you unsubscribe from certain email correspondences, we may
still need to email you with important transactional or administrative
participate in behavioural advertising. This means that, for example, when you
use the Services, we or third-party service providers or advertisers may use
cookies (that they collect or that we provide to them) or other similar
technologies to collect information about your use of the Services (including
mobile applications) or your online activities over time and across different
websites. Collected information may include the content you view, the date and
time that you view this content, and the website that referred you to the
Services, and this information may be associated with your unique browser,
device identifier, or Internet Protocol address. These practices help tailor
advertisements that are relevant and useful to you. These tailored advertisements
may appear on the Services or on other websites, applications or properties.
addition, if you have provided your email address to us, we may use a
scrambled, unreadable form (a hash) of your email address to deliver tailored
advertisements to you on the Services or on other websites, including via
Facebook’s Custom Audience Feature or other similar Facebook tools. We will not
share your email address with Facebook.
opt-out of cookie tracking and analysis as described in the section below
entitled ‘Opting out of Collection of Information’. The Services do not
otherwise respond to ‘do not track’ signals.
Today can provide you with helpful information based on where a Property is
located or where you would like to purchase a Property. If you share your
location with Build Today (e.g., by allowing your mobile device to send Build
Today your location), the Build Today Platform may use that information to
provide you with location-based information and advertising. If you wish to
deactivate this feature, you can disable location services on your mobile
Live® Virtual Earth®
Windows Live Virtual Earth imagery is supplied by Microsoft Corporation, and use is subject to the Microsoft MapPoint Privacy Statement.
the Services, we may link to the websites of other companies and/or
individuals. Further, certain functionalities on the Build Today Platform may
involve the distribution of your listing information to third-party websites.
These third-party websites may collect Personal Information about users on
external websites and third parties. Please refer directly to these third
parties and websites regarding their privacy policies.
Security and Retention of Information
Today has taken reasonable steps to protect the information users share with
us, including, but not limited to, setup of processes, equipment and software
to avoid unauthorised access or disclosure of this information. No transmission
of information via the Internet can be entirely secure, however, so please
always use caution when submitting Personal Information.
retain your Personal Information for as long as you have an active account, as
needed to provide you with the Services, to comply with our legal, financial
14. Access to your Personal Information
may access the Personal Information we hold about you and to update and/or
correct it, subject to certain exceptions. If you wish to access your Personal
Information, please contact us in writing.
Today will not charge any fee for your access request but may charge an
administrative fee for providing a copy of your Personal Information.
order to protect your Personal Information, we may require identification from
you before releasing the requested information.
15. Maintaining the Quality of your Personal
an important to us that your Personal Information is up to date. We will
take reasonable steps to make sure that your Personal Information is
accurate, complete and up-to-date. If you find that the information we have is
not up to date or is inaccurate, please advise us as soon as practicable so we
can update our records and ensure we can continue to provide quality services
* buildtoday operates as an independent service that connects aspiring and willing buyers to a suite of education, finance and construction service providers. As we are an independent service we do not act on behalf of the buyer or seller, we simply connect you to our partners to get you started on your journey towards homeownership. We partner with household brands you know and trust to bring you the best home and finance solutions and services on the market. Our current Platinum Partners are Joii Homes, Privium Homes and Joii Money. To read more about our partnering service providers please click here.